Shipping policy

When will my order be processed?

All orders are handled and shipped from our warehouse in Spain. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders Monday through Friday. Orders will be processed within 3-5 business days from the order date and shipped the day after processing. Please note that we do not ship on weekends.

How long will it take to receive my order?

Once you place your order, please allow 3-5 business days for order processing. After that, delivery takes between 12 and 20 business days for orders within the United States, and between 15 and 30 business days for international orders (depending on location).

Will I be charged taxes and customs?

The prices shown on our site are tax-free in US dollars, which means you may need to pay duties and taxes once you receive your order. Import taxes, duties, and related customs charges may be charged once your order reaches its final destination, as determined by your local customs office. Payment of these fees and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details on charges, please contact your local customs office.